Optimizing VoIP Deployments with Adaptable Customer Premises Equipment

Dec 01, 2015

Business communications services are undergoing a fundamental change. Voice over Internet Protocol (VoIP) and session initiation protocol (SIP) trunking services are steadily rising to become the preferred communications link from business customers’ premises to service providers’ networks, replacing legacy telecommunications services in the process. Frost & Sullivan research finds that SIP trunking services are already well entrenched in North America with over $3.5 billion in estimated annual revenue and expected to grow at a 21.2% compound annual growth rate through 2020. Likewise, SIP trunking services are gaining

traction in the Europe, Middle East and Africa (EMEA); Asia Pacific (APAC); and Latin America (LATAM) regions. Across the globe, VoIP is becoming increasingly available from carriers with global footprints expanding their coverage as well as from in-region providers.

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Category : Enterprise

Alpa Shah


This May marks my 22th year with Frost & Sullivan. Being part of a fast-growing company and dynamic industry, an entrepreneurial culture, and a fun environment is invigorating and worth every moment. My professional and volunteer experience includes business and strategy planning, product and vertical market analysis, growth consulting, event planning and execution, sales and marketing, web design, and most importantly, creating and inspiring teams to be best in class. Consulting projects have ranged from strategy development to white papers to end user analyses. My focus now is to guide visionary CXOs and IT leaders through the next era of digital transformation with the help of a IT experts and analysts across all industries. Prior to joining Frost and Sullivan, I worked for Smith Barney for 5 years in its accounting division handling incentive compensation plans. In this position I was responsible, from an accounting and payroll perspective, for the capital accumulation and deferred compensation plans of top management and account executives. Thereafter, I worked as an account executive at Edward Jones, a brokerage company for approximately one year. In these positions, I learned much about the operations of a financial company, financial instruments, and sales techniques.

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