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Avaya Partners with RingCentral: The Tides Have Turned

Making a splash in an already news-filled space is a daunting task. Yet, the RingCentral-Avaya strategic partnership announced last week certainly made a splash. The loudest and clearest message in this partnership announcement is that cloud has won. It’s…
Categories Tags Making a splash in an already news-filled space is a daunting task. Yet, the RingCentral-Avaya strategic partnership announced last week certainly made a s… https://www.digitaltransformation.frost.com/expert-insights/viewpoints/avaya-partners-ringcentral-tides-have-turned/

UCaaS Performance: Dial Tone is a Human Right

If you regularly attend telecom industry shows, you know the main focus today is on showcasing advanced user features. This trend is perfectly justified and understandable. However, user features only deliver the desired value when they are backed by robu…
Categories Tags   How RingCentral Ensures High-Quality, Reliable and Secure Customer Experiences If you regularly attend telecom industry shows, you know the main focus t… https://www.digitaltransformation.frost.com/expert-insights/viewpoints/ucaas-performance-dial-tone-human-right/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, servic… https://www.digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/