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Avaya Partners with RingCentral: The Tides Have Turned

Making a splash in an already news-filled space is a daunting task. Yet, the RingCentral-Avaya strategic partnership announced last week certainly made a splash. The loudest and clearest message in this partnership announcement is that cloud has won. It’s…
anies will be joining forces to launch a new UCaaS offering named Avaya Cloud Office … whereas global hosted IP telephony and UCaaS services are growing annually at double https://www.digitaltransformation.frost.com/expert-insights/viewpoints/avaya-partners-ringcentral-tides-have-turned/

UCaaS Performance: Dial Tone is a Human Right

If you regularly attend telecom industry shows, you know the main focus today is on showcasing advanced user features. This trend is perfectly justified and understandable. However, user features only deliver the desired value when they are backed by robu…
UCaaSurity as their top criteria when selecting a UCaaS solution or provider. At Enterprise Conne… I moderated a panel of UCaaS industry experts. Titled Nuts https://www.digitaltransformation.frost.com/expert-insights/viewpoints/ucaas-performance-dial-tone-human-right/

High-tech Companies: How to Win the Innovation Race with Advanced Communication and Collaboration Tools

The adoption of digital technologies is reshaping many sectors of the global economy. High-tech companies, in particular, are at the leading edge of digital transformation and must lead by example.
UCaaS user base is exploding. UCaaS revenues reached … there were 57.4 million installed UCaaS users globally…only communications. UCaaS users find web and video conferencing and te https://www.digitaltransformation.frost.com/expert-insights/viewpoints/high-tech-companies-how-win-innovation-race-advanced-communication-and-collaboration-tools/

Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
UCaaSd to macroeconomic factors and the impact of UCaaSbased UCaaS making them ideal candidates for UCaaS. Regardless of the reason https://www.digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Unify UC Boosts the Value of Atos Digital Workplace

Atos, Unify’s parent company, held its annual analyst event in Boston on April 2-4, 2019. As in previous years, it was refreshing to hear a story that goes far beyond business communications and encompasses broader IT trends. However, it was also interest…
few UC and UCaaS vendors have yet found the right technology https://www.digitaltransformation.frost.com/expert-insights/viewpoints/unify-uc-boosts-value-atos-digital-workplace/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2019…UCaaS the UCaaS market heated up as new providers entered th… with innovative offerings and many existing UCaaS solutions received significant enhancements. https://www.digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

Consulting is primarily a client-facing business that is based on building long-term relationships and trust. Consulting firms today are realizing the benefits of implementing ground breaking collaboration technologies that strengthen trusted client relat…

CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
market UCaaS offering… and UCaaS capabilities…es for customers. Partners are also powering UCaaS and CCaaS based on Avaya Aura UC and cloud c… this is generally true across the emerging UCaaS https://www.digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

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