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Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
ringent service reliability requirements. Verizon Over the years… Verizon has assembled a diverse UCaaS and VoIP servi…t One Talk offerings. The former has enabled Verizon to penetrate larger organizations with more https://www.digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Truly Effective Video CX, Served by Verizon (and John McEnroe)

Video has long had an unrealized promise to improve the Customer Experience. But that may change with the use of smartphones and apps as shown in a Verizon ad featuring tennis great John McEnroe
e having with their products or services. Verizon has cleverly …for that last use case. It has connected the Verizon FiOS mobile app with its SmartCam tech suppo https://www.digitaltransformation.frost.com/expert-insights/viewpoints/truly-effective-video-cx-served-verizon-and-john-mcenroe/

The iPhone Upgrade Program – Carriers Beware!

On 9/9/2015, Apple announced its latest devices in San Francisco. While much of the analyst commentary has been focused on new device features and functionality, I would like to discuss a small footnote of the announcement that is likely to send shockwave…
Verizon and T…e device to cancel service. This is true for VerizonT and Verizon may be forced to slash prices to match T…T Verizon iPhone 6s iPhone 6s Plus https://www.digitaltransformation.frost.com/expert-insights/viewpoints/iphone-upgrade-program-carriers-beware/

Latest Trends in the Conferencing and Collaboration Market

After an extensive analysis of the hosted conferencing and collaboration market, this article compiles the latest trends that are impacting this industry and conferencing service providers (CSPs)
https://www.digitaltransformation.frost.com/expert-insights/viewpoints/latest-trends-conferencing-and-collaboration-market/

Verizon's Planned Acquisition Of OnCue Is About Cost Savings and Making FiOS TV 100% IP Based

I’ve read just about every piece on the web about Verizon’s plans to acquire the OnCue assets from Intel, and the one question I haven’t seen anyone answer is, what exactly is Verizon getting for their money?
read just about every piece on the web about Verizon what exactly is Verizon getting for their money… no one other than Verizon really knows what they are acquiring. It https://www.digitaltransformation.frost.com/expert-insights/viewpoints/verizons-planned-acquisition-oncue-about-cost-savings-and-making-fios-tv-100-ip-based/

The Verizon & EdgeCast Deal: What Analysts and Media Got Wrong

When Verizon announced the news of their intent to acquire EdgeCast, naturally a lot of outlets picked up on the story and published their thoughts on the proposed deal.
Categories Tags When Verizon announced the news of their intent to acquir…confirmed these numbers again the day of the Verizon announcement. They also stated that less tha https://www.digitaltransformation.frost.com/expert-insights/viewpoints/verizon-edgecast-deal-what-analysts-and-media-got-wrong/